Frequently asked questions

What type of wood is used for the ornaments?

We primarily use 1/8" premium solid Cherry hardwood. We selected Cherry for its timeless warmth and elegant grain, which provides a beautiful, natural backdrop for holiday designs, family keepsakes, or commemorative artwork.

Is the wood sustainably sourced?

Sustainability is at the heart of everything we create. We source our hardwoods primarily from the American Midwest, where we rely on small-scale, selective harvesting rather than clearcutting. By only harvesting mature trees marked by professional foresters, our suppliers ensure the forest floor has the space and sunlight needed for the next generation of trees to thrive. In a region where forest growth outpaces harvest by over 30%, your ornaments are as kind to the earth as they are beautiful.

Do the ornaments come with any attachments?

Yes. To ensure your piece is ready for display, we include premium, pre-tied twine with every ornament. Depending on the size of your order, the twine may arrive already attached or neatly packaged alongside your ornaments, ready to be looped through for hanging. This rustic yet refined cordage perfectly complements the natural aesthetic of the Cherry wood.

Do you offer custom shapes, or just standard sizes?

Your imagination is the only limit. Utilizing precision laser cutting, we can contour your ornaments into almost any custom shape—from intricate snowflakes and festive icons to organic silhouettes—without being restricted to standard circles or squares.

Can I see a proof before my order is produced?

Yes. We want you to love the final product. For all orders, we provide a digital proof for your approval to ensure the placement, sizing, and details are exactly where they should be before we move into production.

How long does production take?

We take pride in our "Made in the USA" speed and efficiency. For most orders, our standard production time is a swift 2–5 business days. While larger orders may take slightly longer, we always strive to get your ornaments in your hands as quickly as possible.

Durability and Use

How do I care for my wooden ornament?

While our ornaments are durable, wood is a natural, living material. To keep your ornament looking its best for generations to come, we recommend storing it in a cool, dry place when not on display. If it needs cleaning, a quick wipe with a soft, dry cloth is all it needs.

Will the colors fade over time?

No. We use industrial-grade UV inks and a premium matte clearcoat that are instantly "cured" with ultraviolet light. This process creates a permanent bond with the wood, resulting in a professional finish that is highly resistant to fading and UV damage, ensuring your memories stay vibrant year after year.

Are these ornaments fragile?

While they are lightweight, 1/8" solid Cherry is surprisingly strong. Our ornaments are built to be handled and displayed annually, offering a much more durable alternative to traditional glass or ceramic ornaments.

Product Questions

How accurate are the colors compared to my digital file?

We utilize high-end Mimaki UV printers to achieve exceptional color depth and precision. For the highest level of accuracy, we recommend providing Solid Coated Pantone colors with your artwork, allowing us to match your design to our physical formula guides. Please keep in mind that most monitors are not calibrated for print, and wood is a natural, "warm" material; however, our goal is always to produce a vibrant, faithful representation of your vision.

Does the wood grain show through the print?

By default, we print a "white base" layer beneath your design to make colors pop with total opacity. However, if you are looking for a truly rustic or "stained" aesthetic, we can print directly onto the wood without a base layer, allowing the natural Cherry grain to peek through your artwork.

Is the ink scratch-resistant?
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Eco-friendly

All of our Color Wooden Ornaments use wood sourced from sustainable forests here in the US, and we only use non toxic glues and materials during production. We care about the environment and want our products to reflect that!

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Color Wooden Ornaments Made in the USA

Every order is laser engraved, uv printed, and assembled by hand, with care - right here in Charlotte, North Carolina. We support local, national and international customers alike.

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We give back!

Through our partnership with One Tree Planted, a percentage of every order helps replenish forests throughout the world. It's important to give back and we are proud to have helped plant thousands of trees where they are most needed.