Frequently asked questions

What type of wood is used for the ornaments?

We primarily use 1/8" premium solid Cherry hardwood. We selected Cherry for its timeless warmth and elegant grain, which provides a beautiful, natural backdrop for holiday designs, family keepsakes, or commemorative artwork.

Is the wood sustainably sourced?

Sustainability is at the heart of everything we create. We source our hardwoods primarily from the American Midwest, where we rely on small-scale, selective harvesting rather than clearcutting. By only harvesting mature trees marked by professional foresters, our suppliers ensure the forest floor has the space and sunlight needed for the next generation of trees to thrive. In a region where forest growth outpaces harvest by over 30%, your ornaments are as kind to the earth as they are beautiful.

Do the ornaments come with any attachments?

Yes. To ensure your piece is ready for display, we include premium, pre-tied twine with every ornament. Depending on the size of your order, the twine may arrive already attached or neatly packaged alongside your ornaments, ready to be looped through for hanging. This rustic yet refined cordage perfectly complements the natural aesthetic of the Cherry wood.

Do you offer custom shapes, or just standard sizes?

Your imagination is the only limit. Utilizing precision laser cutting, we can contour your ornaments into almost any custom shape—from intricate snowflakes and festive icons to organic silhouettes—without being restricted to standard circles or squares.

Can I see a proof before my order is produced?

Yes. We want you to love the final product. For all orders, we provide a digital proof for your approval to ensure the placement, sizing, and details are exactly where they should be before we move into production.

How long does production take?

We take pride in our "Made in the USA" speed and efficiency. For most orders, our standard production time is a swift 2–5 business days. While larger orders may take slightly longer, we always strive to get your ornaments in your hands as quickly as possible.

Durability and Use

How do I care for my wooden ornament?

While our ornaments are durable, wood is a natural, living material. To keep your ornament looking its best for generations to come, we recommend storing it in a cool, dry place when not on display. If it needs cleaning, a quick wipe with a soft, dry cloth is all it needs.

How do they age over time?

We love how our ornaments evolve. While our UV Printed ornaments are engineered to stay crisp and colorful for life, our Engraved ornaments will naturally develop a beautiful patina. Over time, the natural cherry wood will deepen in character, giving the engraving an authentic, heirloom look that only real wood can achieve.

Are these ornaments fragile?

While they are lightweight, 1/8" solid Cherry is surprisingly strong. Our ornaments are built to be handled and displayed annually, offering a much more durable alternative to traditional glass or ceramic ornaments.

Product Questions

How deep is the engraving?

Our precision lasers do more than just mark the surface; they lightly etch into the hardwood. This creates a beautiful, tactile 3D effect that you can feel with your fingertips, giving each ornament a premium, handcrafted look and feel.

Can you engrave very fine details?

Yes. Our laser technology is precise enough to capture exceptionally fine details, from delicate scripted names to intricate filigree. The clarity and contrast against the Cherry grain are exceptional.

Does the engraving color vary between ornaments?

Slightly, yes—and that is the beauty of a natural product. Because wood density varies even within a single sheet, the laser reacts uniquely to different areas, creating subtle shifts in the "burnt" tone. This ensures that every single ornament is a one-of-a-kind piece of art.

Is there a "burnt" smell to the ornaments?

When you first open your package, you might notice a faint, campfire-like aroma. This is a natural byproduct of the precision laser-cutting process. It is completely non-toxic and typically dissipates within 24 to 48 hours once the ornaments are removed from their packaging.

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Eco-friendly

All of our Engraved Wooden Ornaments use wood sourced from sustainable forests here in the US, and we only use non toxic glues and materials during production. We care about the environment and want our products to reflect that!

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Engraved Wooden Ornaments Made in the USA

Every order is laser engraved, uv printed, and assembled by hand, with care - right here in Charlotte, North Carolina. We support local, national and international customers alike.

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We give back!

Through our partnership with One Tree Planted, a percentage of every order helps replenish forests throughout the world. It's important to give back and we are proud to have helped plant thousands of trees where they are most needed.