Frequently asked questions

What type of wood is used for the pins?

We primarily use 1/8" premium solid Cherry hardwood. We selected Cherry for its elegant grain structure and its ability to hold incredible detail, whether we are laser-etching a design or printing vibrant, full-color artwork.

Is the wood sustainably sourced?

Sustainability is at the heart of everything we create. We source our hardwoods primarily from the American Midwest, where we rely on small-scale, selective harvesting rather than clearcutting. By only harvesting mature trees marked by professional foresters, our suppliers ensure the forest floor has the space and sunlight needed for the next generation of trees to thrive. In a region where forest growth outpaces harvest by over 30%, your pins are as kind to the earth as they are beautiful.

What kind of backing/clutch do they come with?

Standard orders come with secure, nickel-plated butterfly clasps. To ensure your pin sits perfectly and securely, we adjust the number of backings based on the size of the piece: 1” pins include one backing, 2” pins typically include two, and our larger 3” pins feature two to three backings for maximum stability.

Are these pins heavy?

Not at all! One of the greatest advantages of wood is its weight. Our pins are significantly lighter than traditional metal or enamel alternatives. This means they won't sag or pull on thin fabrics like t-shirts or scarves, making them incredibly versatile for any wardrobe.

Do you offer custom shapes, or just standard sizes?

Your imagination is the only limit. Utilizing precision laser cutting, we can contour your pins into almost any custom shape—from intricate logos to organic silhouettes—without being restricted to standard circles or squares.

Can I see a proof before my order is produced?

Yes. We want you to love the final product. For all orders, we provide a digital proof for your approval to ensure the placement, sizing, and details are exactly where they should be before we move into production.

How long does production take?

We take pride in our "Made in the USA" speed and efficiency. For most orders, our standard production time is a swift 2–5 business days. While larger orders may take slightly longer, we always strive to get your pins in your hands as quickly as possible.

Durability and Use

How do I care for my wooden pin?

While our pins are durable, wood is a natural, living material. To keep your pin looking its best for years to come, we recommend avoiding submersion in water or wearing it in heavy rain. If it needs cleaning, a quick wipe with a soft, dry cloth is all it needs.

How do they age over time?

We love how our pins evolve with use. While our UV Printed pins are engineered to stay crisp and colorful for the life of the product, our Engraved pins will naturally develop a beautiful patina. Over time, the natural cherry wood will deepen in character, giving the engraving an authentic, weathered look that only real wood can achieve.

Product Questions

How deep is the engraving?

Our precision lasers do more than just mark the surface; they lightly etch into the hardwood. This creates a beautiful, tactile 3D effect that you can feel with your fingertips, giving each pin a premium, handcrafted look and feel.

Can you engrave very fine details?

Yes. Our laser technology is precise enough to capture exceptionally fine details. Whether it is small, legible text or intricate geometric linework, the clarity and contrast are exceptional.

Does the engraving color vary between pins?

Slightly, yes—and that is the beauty of a natural product. Because wood density varies even within a single sheet, the laser reacts uniquely to different areas, creating subtle shifts in the "burnt" tone. This ensures that every single pin is a one-of-a-kind piece of art.

Is there a "burnt" smell to the pins?

When you first open your package, you might notice a faint, campfire-like aroma. This is a natural byproduct of the precision laser-cutting process. It is completely non-toxic and typically dissipates within 24 to 48 hours once the pins are removed from their packaging.

Eco-friendly Icon

Eco-friendly

All of our Engraved Wooden Pins use wood sourced from sustainable forests here in the US, and we only use non toxic glues and materials during production. We care about the environment and want our products to reflect that!

Laser Icon

Engraved Wooden Pins Made in the USA

Every order is laser engraved, uv printed, and assembled by hand, with care - right here in Charlotte, North Carolina. We support local, national and international customers alike.

Forest Icon

We give back!

Through our partnership with One Tree Planted, a percentage of every order helps replenish forests throughout the world. It's important to give back and we are proud to have helped plant thousands of trees where they are most needed.